The program's results must be demonstrated, documented, and shared. Therefore management will make deliberate efforts in linking programs to local, community concerns and assess, communicate, and promote the approaches and techniques to be learned and implemented. As a first step to assessing programs, a unified monitoring and evaluation system will be developed – allowing management to chart and report progress and, just as important, serve as a management tool.
Metrics will be used to assess relevance, effectiveness, scalability, and financial
and sustainability. The metrics will be based on the needs of each participating school.
Overall program success will be measured by:
• Number of young people involved in the project annually
• Number of schools participating in the program per year
• Number of financial and media organizations as well as institutions of higher learning participating in the mentoring program
• Number of quality social campaigns created yearly (Set target of 2)
• Increase in the number of community members serving as volunteer trainers each year.
Success in terms of individual site users will be measured by;
• Number of visitors to site monthly and annually,
• Number of active members by thematic categories,
• Number of active members by school
Success in terms of member activity will be measured by
• Most accessed features
• Most viewed videos
• Most requested topics
• Top five features based on time spent on activity, and frequency of use.
• Top five pod casts
• Top five articles
• Top five outside accessed resources
System activity metrics will be measured by:
• Number of documents stored and added,
• Number of web links stored and added
• Number of collaboration connections
• Number of community posts
User satisfaction/needs will also be measured by asking users to provide feedback through integrated site features. Which will be used for program design, implementation and evaluation.
An evaluation will be conducted to help ensure quality as well as make sure implementation is proceeding accordingly. At the end of the year, a goal evaluation will be undertaken to determine whether the goals the program had set out to achieve have been achieved or not, as well as provide indicators on what adjustments if any need to be made to the program design and implementation to help meet goals and benchmarks.